Error 6000 77 is a common technical issue that has been causing frustration among QuickBooks users recently. This error has the potential to disrupt financial data and may cause in irreparable loss of accounting data. The error is typically triggered when the company file which the user is trying to access is located in the wrong folder or when there are insufficient user permissions.
Factors
that can lead to QuickBooks Error 6000 77
The main causes of this QuickBooks error are:
· Multiple users may be trying to access the QuickBooks Company file simultaneously.
· QuickBooks Company files were opened using a mapped drive.
· The company files stored on the external storage device and the user is trying to access the same from the device.
· Insufficient folder permissions for the company file.
Solutions that can Fix QuickBooks Error 6000 77
Follow the solutions below for the effective resolution of this error code permanently.
Solution 1: Rename QuickBooks Network and Transaction Log files
To rename the .TLG and .ND files, follow these steps:
· Head to the folder containing the company file(s).
· To reach to the folder, proceed by right-clicking on the QuickBooks icon and then selecting Properties. Within properties, hit on the Open File Location tab.
· Once you are in the Company file folder, search for the .TLG and .ND files.
· Now, right-click on them and follow up by selecting Rename.
· Now, make sure to add ".old" to the end of the file name.
· Finalize the process by pressing on the Enter key.
Solution 2: Use QuickBooks File Doctor Tool
· Start by downloading and installing QuickBooks File Doctor Tool from the Intuit website.
· Subsequently, run the QuickBooks Tool Hub.
· Therein, advance to the "Company File Issues" section.
· Then, choose the "Run QBFD" option.
· Pick the correct company file and follow up by clicking on "Proceed."
· Next step is to enter the QuickBooks username and admin password, and then click on "Next."
· Wait for the tool to process your company files. Once done, restart QuickBooks and check if the QuickBooks Error Code 6000 77 is resolved.
Solution 3: Relocate the company files to another folder
· Create a new folder on the Desktop.
· Now, proceed to the company file folder and copy the company file which is facing this error.
· Once done with that, visit the New folder on the Desktop and paste the files in that folder.
· Here, make sure that the folder allows for file sharing.
· Upon pasting the file in the folder, run QuickBooks and choose the same company file which you copied to the new folder.
· This should fix Error 6000 77. If not, jump to the next solution.
Solution 4: Run QuickBooks as an administrator
· Right-click the QuickBooks icon on your desktop.
· Hold down the Ctrl key and then click on "Run as Administrator."
· Go to the File menu, and then select the option to "Restore or Open Company".
· Subsequent to that, click on "Start a company file".
· Now, hit on "Next."
· In the left pane, click on "Network."
· If you can't locate the folder where the company file is saved, you may need to adjust the folder's permissions.
· Select the company file and click on "Open."
Solution 5: Adjust Firewall Settings
Firewall may be acting as an impediment in the path to open the company files. As such, users should make sure that QuickBooks has been added to the list of exceptions in the firewall. To get this process accomplished, abide by the following steps:
· At first, search for “firewall” in the start menu.
· After that, visit the firewall settings.
· Herein, ensure that QuickBooks has been added to the list of exceptions. If not, add the same and configure the Firewall port settings to allow QuickBooks program access.
· Users should also install an authorized antivirus program and go for a complete system scan.
Final Words!
That brings us to an end. Within the purview of this discussion, readers got apprised of the updated troubleshooting solutions for QuickBooks Error 6000 77. If you are still facing issues while opening your company files, reach out to our QuickBooks error support experts at the helpline 1-800-615-2347.