Errors in QuickBooks are common and come with easy solutions. As a user of QuickBooks, one must be ready to face technical glitches at times and also be aware that such errors come up with definite solutions. The errors are easily resolvable and have no long time fixation.

A quick reading of this article will provide the users of QuickBooks a detailed overview of the QuickBooks error 377 which shows up during the process of Banking online and the ways in which the users can troubleshoot it.

THE ERROR- What is QuickBooks Error 377?

Just like other errors which occur in QuickBooks, the error 377 is a common technical error which comes up with easy solutions. This error occurs when the user tries to download transactions from a bank account which is linked into the application.

Upon the occurrence of this error, an error message shows up on the screen saying "The old connection is gone. Reconnect now with the new faster, more reliable one to get back on track."

This error is a warning that signals the need to update the user's connection with the bank due to which he / she cannot download the transactions from the account.

What are the reasons behind to the QuickBooks error code 377?

There are several reasons that lead to the occurrence of the Error 377 in QuickBooks desktop. These are as follows:

• The Bank credentials are incorrect.
• The Website of Banking changes.
• The Multi - Factor Authentication (MFA).
• The Suspension of Bank Account.
• The Account type is not supported.
• Complications with the firewall or security software.
• Issues with Bank server.
• Issues with QuickBooks software.
• Issues with third party applications.
• The endless Browser issues.

Symptoms of QuickBooks error message 377

As a result of the Error 377 in QuickBooks desktop, the system of the user shows up different signs and signals. These are as follows:

• Appearance of the error message on the screen.
• Failure in the connection of the Bank.
• The prompt for login information occurs repeatedly.
• There comes up no updates for transaction.
• The online Banking features become inaccessible.
• The system becomes sluggish, unresponsive and full of interruptions.
• The connection gets timed out often.
• The account gets automatically deactivated.
• Additional error codes and details may flash up on the screen.

Points to remember

Before trying to troubleshoot the QuickBooks error 377, the user must keep in mind the following pointers:

• The user must have proper access to QuickBooks.
• The workstation must have a proper and stable internet connection.
• The user must have proper bank login credentials.
• The account information must be double - verified and checked for errors (if any).
• The user must try creating a backup of the QuickBooks data.
• The user must have access to the website of the bank.
• The QuickBooks version must be an updated one.
• The user must have the administrator access.

THE TROUBLESHOOTING- What are the ways in which we can troubleshoot the QuickBooks error 377?

Following are the ways in which we can solve the QuickBooks error 377:

Solution 1: First of all, the user must try to update the Bank Connection in QuickBooks online.

Solution 2: Next, the user can try downloading the Bank Transactions using the Web connect.

Solution 3: Once done with that, the user can also try updating the online bank connection.

Solution 4: At last, the user can try to reconnect the bank account.

Conclusion

The issue of QuickBooks error message 377 can be counted as a common technical glitch occurring in the QuickBooks application. But, there’s no need to worry. Every problem has a solution. So, just like any other QuickBooks error, the issue mentioned above is also quite easy to solve. We, as a team of QuickBooks error support professionals are there for help to every user. Feel free to reach us at 1-800-615-2347.